Did you fly with us and forget to enter your HawaiianMiles number in your reservation? Don’t worry about it—request for your retroactive mileage credit online.

Submit your request online within 5-120 days after travel. Retroactive miles should take 30 days for the miles to post to your account.

In the future, how do I earn miles for future flights? You have three options:

1. Add your HawaiianMiles number to your reservation online
2. Upon check-in, OR
3. Call your local representative

Do this prior to departure and you’ll see your flight miles in your account three to five days after your travel date—but remember, you have to complete travel to earn miles.

Frequently Asked Questions

What flights are eligible to earn HawaiianMiles?

First, make sure each person on a reservation has his or her own HawaiianMiles account number and that each passenger’s name matches the name on the account.

Then check out our Earn HawaiianMiles page to see where you can fly and how many miles you’ll earn.

What flights are not eligible for HawaiianMiles?

You are unable to earn HawaiianMiles when you book the following types of flights:

• Award or mileage bookings,
• North America and International codeshare flights, and
• Free or discounted flights.

Can you request retroactive HawaiianMiles credit with a Hawaiian Airlines Partner?

Flying with us isn’t the only way to earn HawaiianMiles. If you need to request mileage credit for flights flown on our partner airlines, please contact the partner airline directly.